I used Kuwait Airways for a round-trip I was taking few weeks ago. When travelling outside Kuwait I felt the service and attitude hasn’t changed, but the seats are more comfortable. Now would I go with them again? Yes and for one reason only. Their new entertainment system is a killer.
It’s the first airplane entertainment system I’ve used that uses capacitive screens, which are ten times smoother than resistive screens. A captive screen is the screen that’s on your Android and iPhone, it’s precise and easy. Resistive screens are the old way touch screens worked, you pressure your finger on the screen and it works terribly, most cars and some airplanes use it.
The content on their entertainment system is pretty good, I already saw a bunch of nice documentaries and they have everything, TV Shows, Movies, Games, Music. You even get access to two cameras in the airplane, one gives you a front view while the other shows you what’s under the airplane. The food hasn’t changed much, but I love their food because it reminds me of a lot of childhood memories.