I’ve stuck with Aramex through their ups and downs but no more. They’ve reached a new low in their services that I am not willing to put up with. Before I go on about what made me take this decision I’d like to first point out that all the details in the shipment I had issues with were accurate and lead to my address and no one else’s, attached paper with box below.
Everything in that paper that was attached to the box was correct, no excuses. My brother shipped me two packages from San Diego to Aramex in New York. They were together with the same details except when the package reached my house it was only one box. I called Aramex and the guy told me that the other box was shipped to Doha, Qatar to a guy named Mohammed Abdulla. The guy isn’t even close to my name to cause confusion to begin with.
If I hadn’t called Aramex the guy would have received the shipment which he never paid for and Aramex would move on like everything was fine. After a delay of 15 days while they got my shipment from Doha which was bad enough, they told me the shipment cost KD 11. When I went to Aramex to pick it up they decided it costed KD 16 instead. At that point I wasn’t even in the mood to argue. Won’t be tolerating their services any more.
I’ve already opened an account with PostaPlus and shipped something their way, will review them soon. If everything goes well I’ll be switching from Aramex to PostaPlus completely. If not, Borderlinx is still an option.
Update: Met up with Aramex and had a long talk, you can read about it [here]