It is hideous how long they have delayed my item so far without any sign of shipment. I try hard to like amarex but they make it impossible with this awful customer service. When I compliment aramex they comment on the blog telling me how happy they are. But when I complain about something wrong, they seem to disappear.
I even took the time to make them a nice logo showing how much I appreciate their hard work. My package that’s less than 1KG in weight has been stuck in America ever since it arrived in their HQ for more than a week. Every time I call they seem to give me another date. I’m so tired of their awful service, but Kuwait doesn’t have that many options to begin with.
I miss the days when it took aramex 4 days to receive, ship and deliver.
Update: Checked the status of my shipment today, and it’s delayed again. Except for another excuse this time.